Email archiving software data terms
4 of 19 email archiving software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Vendor keeps aggregated or anonymised use
Who owns the business's data
Training AI on the business's data
Export at exit
How every vendor answered
Every row is a single vendor, and every answer expands to the wording it was taken from, the document it came from and when it was read. "Not stated" is used when the document says nothing on the point.
| Vendor | Who owns the business's data | Vendor keeps aggregated or anonymised use | Training AI on the business's data | Export at exit |
|---|---|---|---|---|
| Afi | the business | not statedNot addressed in Master Subscription Agreement and Terms of Service | not statedNot addressed in Master Subscription Agreement and Terms of Service | no export promised |
| Apple | the business | not statedNot addressed in iCloud Terms and Conditions | not statedNot addressed in iCloud Terms and Conditions | no export promised |
| Barracuda | the businessNot addressed in View Archive SaaS Service Description Not addressed in Global Data Processing Addendum | reservedNot addressed in View Archive SaaS Service Description Not addressed in Global Data Processing Addendum | not statedNot addressed in View Archive SaaS Service Description Not addressed in Legal Terms and Conditions Not addressed in Global Data Processing Addendum | varies by document |
| Commvault | not statedNot addressed in Master Terms and Conditions | reserved | will not train | 30 days |
| Fastmail | the business | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | no export promised |
| Global Relay | the business | reserved | not statedNot addressed in Master Terms of Service | 120 days |
the business | not statedNot addressed in Google Terms of Service | not statedNot addressed in Google Terms of Service | on request | |
| Google Workspace | the business Not addressed in Service Specific Terms | not statedNot addressed in Google Cloud Terms of Service (Workspace) Not addressed in Service Specific Terms | will not trainNot addressed in Google Cloud Terms of Service (Workspace) | not statedNot addressed in Google Cloud Terms of Service (Workspace) Not addressed in Service Specific Terms |
| Jatheon | not statedNot addressed in Jatheon Cloud Product Privacy Policy | not statedNot addressed in Jatheon Cloud Product Privacy Policy | will not train | not statedNot addressed in Jatheon Cloud Product Privacy Policy |
| LeapXpert | the business | not statedNot addressed in Customer Terms of Service | not statedNot addressed in Customer Terms of Service | not statedNot addressed in Customer Terms of Service |
| MailStore | not statedNot addressed in License Conditions and Terms of Use, commercial versions | not statedNot addressed in License Conditions and Terms of Use, commercial versions | not statedNot addressed in License Conditions and Terms of Use, commercial versions | not statedNot addressed in License Conditions and Terms of Use, commercial versions |
| Microsoft | the businessNot addressed in Product Terms, Privacy and Security Terms | not statedNot addressed in Product Terms, Privacy and Security Terms Not addressed in Microsoft Services Agreement | not statedNot addressed in Product Terms, Privacy and Security Terms Not addressed in Microsoft Services Agreement | no export promisedNot addressed in Product Terms, Privacy and Security Terms |
| Pagefreezer | the business | not statedNot addressed in EULA for Intradyn customers | not statedNot addressed in EULA for Intradyn customers | on request |
| Proofpoint | the businessNot addressed in Data Privacy Information Sheet: Proofpoint Automate Not addressed in Product Terms | reservedNot addressed in Data Privacy Information Sheet: Proofpoint Automate | not statedNot addressed in Data Privacy Information Sheet: Proofpoint Automate Not addressed in Customer Agreement Not addressed in Product Terms | 30 daysNot addressed in Data Privacy Information Sheet: Proofpoint Automate Not addressed in Customer Agreement |
| Proton | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service |
| Smarsh | the business | not statedNot addressed in Archiving Platform Services Agreement v4.3 Not addressed in Services Agreement General Terms Not addressed in Historical Access Agreement | not statedNot addressed in Archiving Platform Services Agreement v4.3 Not addressed in Services Agreement General Terms Not addressed in Historical Access Agreement | on request |
| Veeam | the business | not statedNot addressed in Veeam Data Cloud Service Agreement | will not train | 30 days |
| Yahoo | the business | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service | not statedNot addressed in Terms of Service |
| Zoho | the business | not statedNot addressed in Terms of Service (German version, Servicebedingungen) | not statedNot addressed in Terms of Service (German version, Servicebedingungen) | no export promised |
Each answer in its source's own words (108 quotes)
- Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Who owns the business's data:
You retain all ownership and intellectual property rights in and to Your Content.
- Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 26,081 characters when read on 2026-10-28.
- Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 26,081 characters when read on 2026-10-28.
- Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Export at exit:
Upon expiration or termination, You are no longer authorized to use the Services, You will no longer have access to the data and other documents that You have stored in connection with the Services and the data will be permanently deleted by Afi.
- Apple, iCloud Terms and Conditions, read 2026-10-28, Who owns the business's data:
Except for material we may license to you, Apple does not claim ownership of the materials and/or Content you submit or make available on the Service.
- Apple, iCloud Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 72,336 characters when read on 2026-10-28.
- Apple, iCloud Terms and Conditions, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 72,336 characters when read on 2026-10-28.
- Apple, iCloud Terms and Conditions, read 2026-10-28, Export at exit:
In addition, after a period of time, Apple will delete information and data stored in or as a part of your Account.
- Barracuda, View Archive SaaS Service Description, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 10,617 characters when read on 2026-10-28.
- Barracuda, View Archive SaaS Service Description, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 10,617 characters when read on 2026-10-28.
- Barracuda, View Archive SaaS Service Description, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 10,617 characters when read on 2026-10-28.
- Barracuda, View Archive SaaS Service Description, read 2026-10-28, Export at exit:
Upon termination of a subscription, Barracuda sets the account and data status to “delete” and this stops customer access to the archive.
- Barracuda, Global Data Processing Addendum, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 30,251 characters when read on 2026-10-28.
- Barracuda, Global Data Processing Addendum, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 30,251 characters when read on 2026-10-28.
- Barracuda, Global Data Processing Addendum, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 30,251 characters when read on 2026-10-28.
- Barracuda, Global Data Processing Addendum, read 2026-10-28, Export at exit:
In the event Customer desires a return of such data, where available, it may elect to download a copy via the Services prior to termination of the Agreement.
- Barracuda, Legal Terms and Conditions, read 2026-10-28, Who owns the business's data:
Customer retains ownership of Customer Data. Barracuda owns Systems Data including threat intelligence used for threat detection and proprietary threat analysis.
- Barracuda, Legal Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use:
“ Systems Data ” means information and content derived, generated, or collected in connection with Customer’s use of the Products or Services, such as logs, session data, telemetry data, support data, usage data, threat intelligence or threat actor data, statistics, netflow data, potentially malicious files detected by the Product or Service, and derivatives thereof.
- Barracuda, Legal Terms and Conditions, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 42,043 characters when read on 2026-10-28.
- Barracuda, Legal Terms and Conditions, read 2026-10-28, Export at exit:
Barracuda will make any Customer Data in a Hosted Service available for download as described in the applicable Product Guide.
- Commvault, Master Terms and Conditions, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 46,215 characters when read on 2026-10-28.
- Commvault, Master Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Customer grants Commvault a worldwide, non-exclusive, royalty-free, fully-paid up, and transferable right to use, reproduce, and modify Diagnostic Data in an anonymized and aggregated manner.
- Commvault, Master Terms and Conditions, read 2026-10-28, Training AI on the business's data:
Commvault shall not use any Customer Data to train AI without Customer’s consent.
- Commvault, Master Terms and Conditions, read 2026-10-28, Export at exit:
During such thirty-day period, Customer will have read-only and restore access to Customer data backed up by the SaaS Solution.
- Fastmail, Terms of Service, read 2026-10-28, Who owns the business's data:
Fastmail does not claim ownership of Customer Data you submit or make available for inclusion on the Services.
- Fastmail, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 24,792 characters when read on 2026-10-28.
- Fastmail, Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 24,792 characters when read on 2026-10-28.
- Fastmail, Terms of Service, read 2026-10-28, Export at exit:
On termination of your access to the Services for any reason, Fastmail shall have no obligation to maintain any Customer Data or other content in your Customer Account or to provide any Customer Data to you or any third party unless required by applicable laws.
- Global Relay, Master Terms of Service, read 2026-10-28, Who owns the business's data:
Where Customer is using Global Relay Archive, Global Relay acknowledges that all Archived Data is proprietary to and exclusively owned by Customer.
- Global Relay, Master Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Global Relay may generate and use anonymized Usage Data to operate, improve, analyze and support the Services and for other lawful business purposes.
- Global Relay, Master Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 79,151 characters when read on 2026-10-28.
- Global Relay, Master Terms of Service, read 2026-10-28, Export at exit:
In the event that Customer has not engaged Global Relay to either export a copy of its Archived Data or preserve its Archived Data in a Static Archive in accordance with Section 13.3(a) or (b) respectively within 120 days following the effective termination of Services
- Google, Google Terms of Service, read 2026-10-12, Who owns the business's data:
Your content remains yours, which means that you retain any intellectual property rights that you have in your content.
- Google, Google Terms of Service, read 2026-10-12, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 38,577 characters when read on 2026-10-12.
- Google, Google Terms of Service, read 2026-10-12, Training AI on the business's data: No answer on the document, which ran to 38,577 characters when read on 2026-10-12.
- Google, Google Terms of Service, read 2026-10-12, Export at exit:
We’ll also provide you with an opportunity to export your content from your Google Account using Google Takeout , subject to applicable law and policies.
- Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Who owns the business's data:
As between the parties, Customer retains all Intellectual Property Rights in Customer Data and Customer Applications, and Google retains all Intellectual Property Rights in the Services and Software.
- Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
- Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
- Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Export at exit: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
- Google Workspace, Service Specific Terms, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 69,774 characters when read on 2026-10-28.
- Google Workspace, Service Specific Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 69,774 characters when read on 2026-10-28.
- Google Workspace, Service Specific Terms, read 2026-10-28, Training AI on the business's data:
Google will not use Customer Data to train or fine-tune any of its generative artificial intelligence models supporting the Google Workspace Generative AI Services without Customer's prior permission or instruction.
- Google Workspace, Service Specific Terms, read 2026-10-28, Export at exit: No answer on the document, which ran to 69,774 characters when read on 2026-10-28.
- Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 7,113 characters when read on 2026-10-28.
- Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 7,113 characters when read on 2026-10-28.
- Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Training AI on the business's data:
Jatheon explicitly does not use Google user data for any of the following purposes: Targeted advertising User advertising of any kind Personalized, interest-based, or retargeted advertising Selling data to data brokers Providing data to information resellers Determining credit-worthiness Lending or financial profiling purposes Creating independent user databases Training machine learning or AI models
- Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Export at exit: No answer on the document, which ran to 7,113 characters when read on 2026-10-28.
- LeapXpert, Customer Terms of Service, read 2026-10-28, Who owns the business's data:
As between us on the one hand, and Customer and any Authorized Users on the other, Customer will own all Customer Data.
- LeapXpert, Customer Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 39,407 characters when read on 2026-10-28.
- LeapXpert, Customer Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 39,407 characters when read on 2026-10-28.
- LeapXpert, Customer Terms of Service, read 2026-10-28, Export at exit: No answer on the document, which ran to 39,407 characters when read on 2026-10-28.
- MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
- MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
- MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
- MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Export at exit: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
- Microsoft, Microsoft Services Agreement, read 2026-10-12, Who owns the business's data:
We don’t claim ownership of Your Content. Your Content remains yours and you are responsible for it.
- Microsoft, Microsoft Services Agreement, read 2026-10-12, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 132,991 characters when read on 2026-10-12.
- Microsoft, Microsoft Services Agreement, read 2026-10-12, Training AI on the business's data: No answer on the document, which ran to 132,991 characters when read on 2026-10-12.
- Microsoft, Microsoft Services Agreement, read 2026-10-12, Export at exit:
You should have a regular backup plan as Microsoft won’t be able to retrieve Your Content or Data once your account is closed.
- Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Who owns the business's data: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
- Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
- Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Training AI on the business's data: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
- Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Export at exit: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
- Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Who owns the business's data:
The End-User retains all right, title and interest in any End-User Data that you upload or share through the Service.
- Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 35,269 characters when read on 2026-10-28.
- Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 35,269 characters when read on 2026-10-28.
- Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Export at exit:
On Termination of Services a request for return of End-User Data must be made no later than the relevant termination date and shall be subject to the relevant data export fees
- Proofpoint, Product Terms, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 30,881 characters when read on 2026-10-28.
- Proofpoint, Product Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Customer hereby authorizes Proofpoint and its subprocessors to collect and process Customer Data and Customer Personal Data to provide the Proofpoint Products in accordance with the Agreement and to use Customer Data and Customer Personal Data in connection with Threat Analytics.
- Proofpoint, Product Terms, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 30,881 characters when read on 2026-10-28.
- Proofpoint, Product Terms, read 2026-10-28, Export at exit:
Upon termination or expiration of Customer’s license to use the Proofpoint Product, for a period of thirty (30) days after termination or expiration (“Wind Down Period”) subject to payment of a pro-rata fee Customer may continue to access and retrieve its data that has been stored in the Archive product prior to termination.
- Proofpoint, Customer Agreement, read 2026-10-28, Who owns the business's data:
Customer retains all title, intellectual property, and other ownership rights in all Customer Confidential Information, Customer Data, Customer Personal Data, and all data that Customer makes available for processing by the Proofpoint Products.
- Proofpoint, Customer Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use:
Customer hereby authorizes Proofpoint and its subprocessors to collect and process Customer Data and Customer Personal Data to provide the Proofpoint Products in accordance with the Agreement and to use Customer Data and Customer Personal Data in connection with Threat Analytics.
- Proofpoint, Customer Agreement, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 45,500 characters when read on 2026-10-28.
- Proofpoint, Customer Agreement, read 2026-10-28, Export at exit: No answer on the document, which ran to 45,500 characters when read on 2026-10-28.
- Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
- Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
- Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
- Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Export at exit: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
- Proton, Terms of Service, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
- Proton, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
- Proton, Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
- Proton, Terms of Service, read 2026-10-28, Export at exit: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
- Smarsh, Services Agreement General Terms, read 2026-10-28, Who owns the business's data:
As between Smarsh and Client, Client Data is the sole and exclusive property of Client
- Smarsh, Services Agreement General Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 36,448 characters when read on 2026-10-28.
- Smarsh, Services Agreement General Terms, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 36,448 characters when read on 2026-10-28.
- Smarsh, Services Agreement General Terms, read 2026-10-28, Export at exit:
upon request, each party will return to the other or delete the Confidential Information of the other party; provided that if Client requests Smarsh to return Client Data, Client agrees to pay Smarsh’s then-current data extraction and exportation fees plus any hardware costs.
- Smarsh, Historical Access Agreement, read 2026-10-28, Who owns the business's data:
As between Smarsh and Client, Client Data is the sole and exclusive property of Client
- Smarsh, Historical Access Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 31,736 characters when read on 2026-10-28.
- Smarsh, Historical Access Agreement, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 31,736 characters when read on 2026-10-28.
- Smarsh, Historical Access Agreement, read 2026-10-28, Export at exit:
provided that if Client requests Smarsh to return Client Data from within Client’s Smarsh Archiving Platform or Professional Archive instance, Client must sign a separate Order Form for such Professional Services and will pay Smarsh’s then-current data extraction and exportation fees plus any hardware costs as specified in such Order Form.
- Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Who owns the business's data:
As between Smarsh and Client, Client Data is the sole and exclusive property of Client
- Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 38,158 characters when read on 2026-10-28.
- Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 38,158 characters when read on 2026-10-28.
- Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Export at exit:
upon request, each party shall return to the other or delete Confidential Information of the other party, provided however, if Client wishes Smarsh to return Client Data, Client agrees to pay Smarsh’s then current data extraction and exportation fees plus any hardware costs.
- Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Who owns the business's data:
9.2. Data Ownership and Use. Customer retains all rights to Customer-Provided Data.
- Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 23,716 characters when read on 2026-10-28.
- Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Training AI on the business's data:
Veeam shall not use Customer-Provided Data and shall not permit any third party to use Customer-Provided Data to train any GenAI models without the Customer’s prior explicit consent.
- Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Export at exit:
Upon termination, Your regular access to the Services ends, and You will have thirty (30) days to request an assisted data copy, after which all data will be permanently deleted unless retention is required by applicable law.
- Yahoo, Terms of Service, read 2026-10-28, Who owns the business's data:
when you upload, share with or submit content to the Services you retain ownership of any intellectual property rights that you hold in that content
- Yahoo, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 105,704 characters when read on 2026-10-28.
- Yahoo, Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 105,704 characters when read on 2026-10-28.
- Yahoo, Terms of Service, read 2026-10-28, Export at exit: No answer on the document, which ran to 105,704 characters when read on 2026-10-28.
- Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Who owns the business's data:
Wir respektieren Ihre Eigentumsrechte für von Ihnen erstellte oder gespeicherte Inhalte. Sie sind der Eigentümer der von Ihnen erstellten oder gespeicherten Inhalte.
- Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 51,216 characters when read on 2026-10-08.
- Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Training AI on the business's data: No answer on the document, which ran to 51,216 characters when read on 2026-10-08.
- Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Export at exit:
Die Kündigung des Benutzerkontos schließt die Verweigerung des Zugriffs auf alle Services, die Löschung der Informationen in Ihrem Benutzerkonto, wie E-Mail-Adresse und Passwort, sowie die Löschung aller Daten in Ihrem Benutzerkonto ein.
Read and excluded
14 named documents fell outside what this board reads once we had read them; their reasons follow. They are tallied, never scored as answers.
- Global Relay, Service Specific Terms: an index page listing Global Relay's service specific terms by title; no clause text on the page
- Global Relay, Policies: an index page of Global Relay's policies with links; no terms text
- Global Relay Archive for Slack, data retention statement (Slack Marketplace listing): a Slack Marketplace app listing (marketing description); no terms on data ownership, use or export
- Proofpoint, License Terms: an index page linking to Proofpoint's license terms PDFs; no clause text
- Smarsh, Service Specific Terms: Professional Cloud: the stored PDF read could not be turned into text (pdf-text failed); no document text to read
- Smarsh, Legal Documents: an index page of Smarsh legal documents with links; no terms text
- Mimecast, Contracts: an index page of Mimecast contract documents with links; no clause text
- Mimecast, General Terms: the stored read is Mimecast's contracts index page (links to the General Terms), not the General Terms text itself
- Barracuda, Legal: an index page of Barracuda legal and compliance documents with links; no terms text
- Barracuda, Cloud Archiving Service data sheet: a product data sheet (marketing); no contractual terms on data ownership, use or export
- MailStore, Cloud Support Terms: MailStore Cloud support terms: covers updates and email support only, nothing on customer data
- Archive360, Legal: a marketing page about Archive360 for law firms, not its terms
- Intermedia, Legal information: an index page of Intermedia legal information with links; no terms text
- Microsoft, Learn about archive mailboxes for Microsoft Purview: a Microsoft Learn product documentation article about archive mailboxes, not terms
Method
Each vendor's own published terms were read through estate-fetch and stored whole (sha256 on every row).
For every document, four questions were answered from the vendor's own words: who owns the business's data, vendor keeps aggregated or anonymised use, training AI on the business's data, export at exit.
Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the document read does not address the question.
A vendor with several documents reads 'varies' where they disagree.
19 vendors, 27 documents.
Where we looked (41)
- Global Relay, Master Terms of Service (from the vendor's own published terms; reproduced for comment)
- Global Relay, Service Specific Terms (read, set aside)
- Global Relay, Policies (read, set aside)
- Global Relay Archive for Slack, data retention statement (Slack Marketplace listing) (read, set aside)
- Proofpoint, Customer Agreement (from the vendor's own published terms; reproduced for comment)
- Proofpoint, Product Terms (from the vendor's own published terms; reproduced for comment)
- Proofpoint, License Terms (read, set aside)
- Proofpoint, Data Privacy Information Sheet: Automate (from the vendor's own published terms; reproduced for comment)
- Smarsh, Archiving Platform Services Agreement v4.3 (from the vendor's own published terms; reproduced for comment)
- Smarsh, Services Agreement General Terms (PDF) (from the vendor's own published terms; reproduced for comment)
- Smarsh, Historical Access Agreement (from the vendor's own published terms; reproduced for comment)
- Smarsh, Service Specific Terms: Professional Cloud (read, set aside)
- Smarsh, Legal Documents (read, set aside)
- Mimecast, Contracts (read, set aside)
- Mimecast, General Terms (read, set aside)
- Barracuda, Legal Terms and Conditions (from the vendor's own published terms; reproduced for comment)
- Barracuda, Global DPA (from the vendor's own published terms; reproduced for comment)
- Barracuda, Legal (read, set aside)
- Barracuda, View Archive Service Description (from the vendor's own published terms; reproduced for comment)
- Barracuda, Cloud Archiving Service data sheet (read, set aside)
- MailStore, Terms of use for commercial versions (from the vendor's own published terms; reproduced for comment)
- MailStore, Cloud Support Terms (read, set aside)
- Jatheon, Cloud App Privacy Policy (from the vendor's own published terms; reproduced for comment)
- Archive360, Legal (read, set aside)
- Intermedia, Legal information (read, set aside)
- Pagefreezer, EULA for Intradyn customers (2 Sep 2025) (from the vendor's own published terms; reproduced for comment)
- Commvault, Master Terms and Conditions (from the vendor's own published terms; reproduced for comment)
- Veeam, Data Cloud Service Agreement (from the vendor's own published terms; reproduced for comment)
- LeapXpert, Terms of Use (from the vendor's own published terms; reproduced for comment)
- Afi, Master Subscription Agreement and Terms of Service (from the vendor's own published terms; reproduced for comment)
- Microsoft, Product Terms: Privacy and Security Terms (from the vendor's own published terms; reproduced for comment)
- Microsoft, Services Agreement (from the vendor's own published terms; reproduced for comment)
- Microsoft, Learn about archive mailboxes for Microsoft Purview (read, set aside)
- Google Workspace, Terms of Service (from the vendor's own published terms; reproduced for comment)
- Google Workspace, Service Specific Terms (from the vendor's own published terms; reproduced for comment)
- Google, Terms of Service (from the vendor's own published terms; reproduced for comment)
- Proton, Terms of Service (from the vendor's own published terms; reproduced for comment)
- Fastmail, Terms of Service (from the vendor's own published terms; reproduced for comment)
- Zoho, Terms of Service (from the vendor's own published terms; reproduced for comment)
- Yahoo, Terms of Service (from the vendor's own published terms; reproduced for comment)
- Apple, iCloud Terms and Conditions (from the vendor's own published terms; reproduced for comment)
Cite it or embed it
4 of 19 email archiving software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Who owns the business's data, by vendor: the business 15 of 19, not stated 4 of 19 (email archiving software terms, read 28 October 2026).
Vendor keeps aggregated or anonymised use, by vendor: not stated 15 of 19, reserved 4 of 19 (email archiving software terms, read 28 October 2026).
Training AI on the business's data, by vendor: not stated 15 of 19, will not train 4 of 19 (email archiving software terms, read 28 October 2026).
Export at exit, by vendor: not stated 6 of 19, no export promised 5 of 19, a number of days 4 of 19, on request 3 of 19, varies 1 of 19 (email archiving software terms, read 28 October 2026).
Citation: "Email archiving software data terms", updated 2026-10-28, https://sellemailarchivetoai.com/datasets/email-archiving-software-data-terms/.
CSV download (108 answers, updated 2026-10-28)