Email archiving software data terms

4 of 19 email archiving software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.

4 of 19 vendors Vendors whose terms reserve aggregated or anonymised use share of the vendors we read in their own documents, 28 Oct 2026
15 of 19 Who owns the business's data: the business the answer given most, of 2
15 of 19 Training AI on the business's data: not stated the answer given most, of 2
6 of 19 Export at exit: not stated the answer given most, of 5
27 Documents we read 41 named; each answer carries its date and a hash

Vendor keeps aggregated or anonymised use

  1. not stated15 vendors
  2. reserved4 vendors
Counts over 19 vendors, a single answer each, with "varies" where a vendor's documents do not agree.
Counts
RowValue
not stated15 vendors
reserved4 vendors

Who owns the business's data

  1. the business15 vendors
  2. not stated4 vendors
Across 19 vendors, a single answer each.
Counts
RowValue
the business15 vendors
not stated4 vendors

Training AI on the business's data

  1. not stated15 vendors
  2. will not train4 vendors
Across 19 vendors, a single answer each.
Counts
RowValue
not stated15 vendors
will not train4 vendors

Export at exit

  1. not stated6 vendors
  2. no export promised5 vendors
  3. a number of days4 vendors
  4. on request3 vendors
  5. varies1 vendor
Across 19 vendors, a single answer each.
Counts
RowValue
not stated6 vendors
no export promised5 vendors
a number of days4 vendors
on request3 vendors
varies1 vendor

How every vendor answered

Every row is a single vendor, and every answer expands to the wording it was taken from, the document it came from and when it was read. "Not stated" is used when the document says nothing on the point.

VendorWho owns the business's dataVendor keeps aggregated or anonymised useTraining AI on the business's dataExport at exit
Afi
the business

You retain all ownership and intellectual property rights in and to Your Content. Master Subscription Agreement and Terms of Service

not stated

Not addressed in Master Subscription Agreement and Terms of Service

not stated

Not addressed in Master Subscription Agreement and Terms of Service

no export promised

Upon expiration or termination, You are no longer authorized to use the Services, You will no longer have access to the data and other documents that You have stored in connection with the Services and the data will be permanently deleted by Afi. Master Subscription Agreement and Terms of Service

Apple
the business

Except for material we may license to you, Apple does not claim ownership of the materials and/or Content you submit or make available on the Service. iCloud Terms and Conditions

not stated

Not addressed in iCloud Terms and Conditions

not stated

Not addressed in iCloud Terms and Conditions

no export promised

In addition, after a period of time, Apple will delete information and data stored in or as a part of your Account. iCloud Terms and Conditions

Barracuda
the business

Not addressed in View Archive SaaS Service Description

Customer retains ownership of Customer Data. Barracuda owns Systems Data including threat intelligence used for threat detection and proprietary threat analysis. Legal Terms and Conditions

Not addressed in Global Data Processing Addendum

reserved

Not addressed in View Archive SaaS Service Description

“ Systems Data ” means information and content derived, generated, or collected in connection with Customer’s use of the Products or Services, such as logs, session data, telemetry data, support data, usage data, threat intelligence or threat actor data, statistics, netflow data, potentially malicious files detected by the Product or Service, and derivatives thereof. Legal Terms and Conditions

Not addressed in Global Data Processing Addendum

not stated

Not addressed in View Archive SaaS Service Description

Not addressed in Legal Terms and Conditions

Not addressed in Global Data Processing Addendum

varies by document

Upon termination of a subscription, Barracuda sets the account and data status to “delete” and this stops customer access to the archive. View Archive SaaS Service Description

Barracuda will make any Customer Data in a Hosted Service available for download as described in the applicable Product Guide. Legal Terms and Conditions

In the event Customer desires a return of such data, where available, it may elect to download a copy via the Services prior to termination of the Agreement. Global Data Processing Addendum

Commvault
not stated

Not addressed in Master Terms and Conditions

reserved

Customer grants Commvault a worldwide, non-exclusive, royalty-free, fully-paid up, and transferable right to use, reproduce, and modify Diagnostic Data in an anonymized and aggregated manner. Master Terms and Conditions

will not train

Commvault shall not use any Customer Data to train AI without Customer’s consent. Master Terms and Conditions

30 days

During such thirty-day period, Customer will have read-only and restore access to Customer data backed up by the SaaS Solution. Master Terms and Conditions

Fastmail
the business

Fastmail does not claim ownership of Customer Data you submit or make available for inclusion on the Services. Terms of Service

not stated

Not addressed in Terms of Service

not stated

Not addressed in Terms of Service

no export promised

On termination of your access to the Services for any reason, Fastmail shall have no obligation to maintain any Customer Data or other content in your Customer Account or to provide any Customer Data to you or any third party unless required by applicable laws. Terms of Service

Global Relay
the business

Where Customer is using Global Relay Archive, Global Relay acknowledges that all Archived Data is proprietary to and exclusively owned by Customer. Master Terms of Service

reserved

Global Relay may generate and use anonymized Usage Data to operate, improve, analyze and support the Services and for other lawful business purposes. Master Terms of Service

not stated

Not addressed in Master Terms of Service

120 days

In the event that Customer has not engaged Global Relay to either export a copy of its Archived Data or preserve its Archived Data in a Static Archive in accordance with Section 13.3(a) or (b) respectively within 120 days following the effective termination of Services Master Terms of Service

Google
the business

Your content remains yours, which means that you retain any intellectual property rights that you have in your content. Google Terms of Service

not stated

Not addressed in Google Terms of Service

not stated

Not addressed in Google Terms of Service

on request

We’ll also provide you with an opportunity to export your content from your Google Account using Google Takeout , subject to applicable law and policies. Google Terms of Service

Google Workspace
the business

As between the parties, Customer retains all Intellectual Property Rights in Customer Data and Customer Applications, and Google retains all Intellectual Property Rights in the Services and Software. Google Cloud Terms of Service (Workspace)

Not addressed in Service Specific Terms

not stated

Not addressed in Google Cloud Terms of Service (Workspace)

Not addressed in Service Specific Terms

will not train

Not addressed in Google Cloud Terms of Service (Workspace)

Google will not use Customer Data to train or fine-tune any of its generative artificial intelligence models supporting the Google Workspace Generative AI Services without Customer's prior permission or instruction. Service Specific Terms

not stated

Not addressed in Google Cloud Terms of Service (Workspace)

Not addressed in Service Specific Terms

Jatheon
not stated

Not addressed in Jatheon Cloud Product Privacy Policy

not stated

Not addressed in Jatheon Cloud Product Privacy Policy

will not train

Jatheon explicitly does not use Google user data for any of the following purposes: Targeted advertising User advertising of any kind Personalized, interest-based, or retargeted advertising Selling data to data brokers Providing data to information resellers Determining credit-worthiness Lending or financial profiling purposes Creating independent user databases Training machine learning or AI models Jatheon Cloud Product Privacy Policy

not stated

Not addressed in Jatheon Cloud Product Privacy Policy

LeapXpert
the business

As between us on the one hand, and Customer and any Authorized Users on the other, Customer will own all Customer Data. Customer Terms of Service

not stated

Not addressed in Customer Terms of Service

not stated

Not addressed in Customer Terms of Service

not stated

Not addressed in Customer Terms of Service

MailStore
not stated

Not addressed in License Conditions and Terms of Use, commercial versions

not stated

Not addressed in License Conditions and Terms of Use, commercial versions

not stated

Not addressed in License Conditions and Terms of Use, commercial versions

not stated

Not addressed in License Conditions and Terms of Use, commercial versions

Microsoft
the business

Not addressed in Product Terms, Privacy and Security Terms

We don’t claim ownership of Your Content. Your Content remains yours and you are responsible for it. Microsoft Services Agreement

not stated

Not addressed in Product Terms, Privacy and Security Terms

Not addressed in Microsoft Services Agreement

not stated

Not addressed in Product Terms, Privacy and Security Terms

Not addressed in Microsoft Services Agreement

no export promised

Not addressed in Product Terms, Privacy and Security Terms

You should have a regular backup plan as Microsoft won’t be able to retrieve Your Content or Data once your account is closed. Microsoft Services Agreement

Pagefreezer
the business

The End-User retains all right, title and interest in any End-User Data that you upload or share through the Service. EULA for Intradyn customers

not stated

Not addressed in EULA for Intradyn customers

not stated

Not addressed in EULA for Intradyn customers

on request

On Termination of Services a request for return of End-User Data must be made no later than the relevant termination date and shall be subject to the relevant data export fees EULA for Intradyn customers

Proofpoint
the business

Not addressed in Data Privacy Information Sheet: Proofpoint Automate

Customer retains all title, intellectual property, and other ownership rights in all Customer Confidential Information, Customer Data, Customer Personal Data, and all data that Customer makes available for processing by the Proofpoint Products. Customer Agreement

Not addressed in Product Terms

reserved

Not addressed in Data Privacy Information Sheet: Proofpoint Automate

Customer hereby authorizes Proofpoint and its subprocessors to collect and process Customer Data and Customer Personal Data to provide the Proofpoint Products in accordance with the Agreement and to use Customer Data and Customer Personal Data in connection with Threat Analytics. Customer Agreement

Customer hereby authorizes Proofpoint and its subprocessors to collect and process Customer Data and Customer Personal Data to provide the Proofpoint Products in accordance with the Agreement and to use Customer Data and Customer Personal Data in connection with Threat Analytics. Product Terms

not stated

Not addressed in Data Privacy Information Sheet: Proofpoint Automate

Not addressed in Customer Agreement

Not addressed in Product Terms

30 days

Not addressed in Data Privacy Information Sheet: Proofpoint Automate

Not addressed in Customer Agreement

Upon termination or expiration of Customer’s license to use the Proofpoint Product, for a period of thirty (30) days after termination or expiration (“Wind Down Period”) subject to payment of a pro-rata fee Customer may continue to access and retrieve its data that has been stored in the Archive product prior to termination. Product Terms

Proton
not stated

Not addressed in Terms of Service

not stated

Not addressed in Terms of Service

not stated

Not addressed in Terms of Service

not stated

Not addressed in Terms of Service

Smarsh
the business

As between Smarsh and Client, Client Data is the sole and exclusive property of Client Archiving Platform Services Agreement v4.3

As between Smarsh and Client, Client Data is the sole and exclusive property of Client Services Agreement General Terms

As between Smarsh and Client, Client Data is the sole and exclusive property of Client Historical Access Agreement

not stated

Not addressed in Archiving Platform Services Agreement v4.3

Not addressed in Services Agreement General Terms

Not addressed in Historical Access Agreement

not stated

Not addressed in Archiving Platform Services Agreement v4.3

Not addressed in Services Agreement General Terms

Not addressed in Historical Access Agreement

on request

upon request, each party shall return to the other or delete Confidential Information of the other party, provided however, if Client wishes Smarsh to return Client Data, Client agrees to pay Smarsh’s then current data extraction and exportation fees plus any hardware costs. Archiving Platform Services Agreement v4.3

upon request, each party will return to the other or delete the Confidential Information of the other party; provided that if Client requests Smarsh to return Client Data, Client agrees to pay Smarsh’s then-current data extraction and exportation fees plus any hardware costs. Services Agreement General Terms

provided that if Client requests Smarsh to return Client Data from within Client’s Smarsh Archiving Platform or Professional Archive instance, Client must sign a separate Order Form for such Professional Services and will pay Smarsh’s then-current data extraction and exportation fees plus any hardware costs as specified in such Order Form. Historical Access Agreement

Veeam
the business

9.2. Data Ownership and Use. Customer retains all rights to Customer-Provided Data. Veeam Data Cloud Service Agreement

not stated

Not addressed in Veeam Data Cloud Service Agreement

will not train

Veeam shall not use Customer-Provided Data and shall not permit any third party to use Customer-Provided Data to train any GenAI models without the Customer’s prior explicit consent. Veeam Data Cloud Service Agreement

30 days

Upon termination, Your regular access to the Services ends, and You will have thirty (30) days to request an assisted data copy, after which all data will be permanently deleted unless retention is required by applicable law. Veeam Data Cloud Service Agreement

Yahoo
the business

when you upload, share with or submit content to the Services you retain ownership of any intellectual property rights that you hold in that content Terms of Service

not stated

Not addressed in Terms of Service

not stated

Not addressed in Terms of Service

not stated

Not addressed in Terms of Service

Zoho
the business

Wir respektieren Ihre Eigentumsrechte für von Ihnen erstellte oder gespeicherte Inhalte. Sie sind der Eigentümer der von Ihnen erstellten oder gespeicherten Inhalte. Terms of Service (German version, Servicebedingungen)

not stated

Not addressed in Terms of Service (German version, Servicebedingungen)

not stated

Not addressed in Terms of Service (German version, Servicebedingungen)

no export promised

Die Kündigung des Benutzerkontos schließt die Verweigerung des Zugriffs auf alle Services, die Löschung der Informationen in Ihrem Benutzerkonto, wie E-Mail-Adresse und Passwort, sowie die Löschung aller Daten in Ihrem Benutzerkonto ein. Terms of Service (German version, Servicebedingungen)

Each answer in its source's own words (108 quotes)
  • Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Who owns the business's data: You retain all ownership and intellectual property rights in and to Your Content.
  • Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 26,081 characters when read on 2026-10-28.
  • Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 26,081 characters when read on 2026-10-28.
  • Afi, Master Subscription Agreement and Terms of Service, read 2026-10-28, Export at exit: Upon expiration or termination, You are no longer authorized to use the Services, You will no longer have access to the data and other documents that You have stored in connection with the Services and the data will be permanently deleted by Afi.
  • Apple, iCloud Terms and Conditions, read 2026-10-28, Who owns the business's data: Except for material we may license to you, Apple does not claim ownership of the materials and/or Content you submit or make available on the Service.
  • Apple, iCloud Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 72,336 characters when read on 2026-10-28.
  • Apple, iCloud Terms and Conditions, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 72,336 characters when read on 2026-10-28.
  • Apple, iCloud Terms and Conditions, read 2026-10-28, Export at exit: In addition, after a period of time, Apple will delete information and data stored in or as a part of your Account.
  • Barracuda, View Archive SaaS Service Description, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 10,617 characters when read on 2026-10-28.
  • Barracuda, View Archive SaaS Service Description, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 10,617 characters when read on 2026-10-28.
  • Barracuda, View Archive SaaS Service Description, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 10,617 characters when read on 2026-10-28.
  • Barracuda, View Archive SaaS Service Description, read 2026-10-28, Export at exit: Upon termination of a subscription, Barracuda sets the account and data status to “delete” and this stops customer access to the archive.
  • Barracuda, Global Data Processing Addendum, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 30,251 characters when read on 2026-10-28.
  • Barracuda, Global Data Processing Addendum, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 30,251 characters when read on 2026-10-28.
  • Barracuda, Global Data Processing Addendum, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 30,251 characters when read on 2026-10-28.
  • Barracuda, Global Data Processing Addendum, read 2026-10-28, Export at exit: In the event Customer desires a return of such data, where available, it may elect to download a copy via the Services prior to termination of the Agreement.
  • Barracuda, Legal Terms and Conditions, read 2026-10-28, Who owns the business's data: Customer retains ownership of Customer Data. Barracuda owns Systems Data including threat intelligence used for threat detection and proprietary threat analysis.
  • Barracuda, Legal Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use: “ Systems Data ” means information and content derived, generated, or collected in connection with Customer’s use of the Products or Services, such as logs, session data, telemetry data, support data, usage data, threat intelligence or threat actor data, statistics, netflow data, potentially malicious files detected by the Product or Service, and derivatives thereof.
  • Barracuda, Legal Terms and Conditions, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 42,043 characters when read on 2026-10-28.
  • Barracuda, Legal Terms and Conditions, read 2026-10-28, Export at exit: Barracuda will make any Customer Data in a Hosted Service available for download as described in the applicable Product Guide.
  • Commvault, Master Terms and Conditions, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 46,215 characters when read on 2026-10-28.
  • Commvault, Master Terms and Conditions, read 2026-10-28, Vendor keeps aggregated or anonymised use: Customer grants Commvault a worldwide, non-exclusive, royalty-free, fully-paid up, and transferable right to use, reproduce, and modify Diagnostic Data in an anonymized and aggregated manner.
  • Commvault, Master Terms and Conditions, read 2026-10-28, Training AI on the business's data: Commvault shall not use any Customer Data to train AI without Customer’s consent.
  • Commvault, Master Terms and Conditions, read 2026-10-28, Export at exit: During such thirty-day period, Customer will have read-only and restore access to Customer data backed up by the SaaS Solution.
  • Fastmail, Terms of Service, read 2026-10-28, Who owns the business's data: Fastmail does not claim ownership of Customer Data you submit or make available for inclusion on the Services.
  • Fastmail, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 24,792 characters when read on 2026-10-28.
  • Fastmail, Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 24,792 characters when read on 2026-10-28.
  • Fastmail, Terms of Service, read 2026-10-28, Export at exit: On termination of your access to the Services for any reason, Fastmail shall have no obligation to maintain any Customer Data or other content in your Customer Account or to provide any Customer Data to you or any third party unless required by applicable laws.
  • Global Relay, Master Terms of Service, read 2026-10-28, Who owns the business's data: Where Customer is using Global Relay Archive, Global Relay acknowledges that all Archived Data is proprietary to and exclusively owned by Customer.
  • Global Relay, Master Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: Global Relay may generate and use anonymized Usage Data to operate, improve, analyze and support the Services and for other lawful business purposes.
  • Global Relay, Master Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 79,151 characters when read on 2026-10-28.
  • Global Relay, Master Terms of Service, read 2026-10-28, Export at exit: In the event that Customer has not engaged Global Relay to either export a copy of its Archived Data or preserve its Archived Data in a Static Archive in accordance with Section 13.3(a) or (b) respectively within 120 days following the effective termination of Services
  • Google, Google Terms of Service, read 2026-10-12, Who owns the business's data: Your content remains yours, which means that you retain any intellectual property rights that you have in your content.
  • Google, Google Terms of Service, read 2026-10-12, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 38,577 characters when read on 2026-10-12.
  • Google, Google Terms of Service, read 2026-10-12, Training AI on the business's data: No answer on the document, which ran to 38,577 characters when read on 2026-10-12.
  • Google, Google Terms of Service, read 2026-10-12, Export at exit: We’ll also provide you with an opportunity to export your content from your Google Account using Google Takeout , subject to applicable law and policies.
  • Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Who owns the business's data: As between the parties, Customer retains all Intellectual Property Rights in Customer Data and Customer Applications, and Google retains all Intellectual Property Rights in the Services and Software.
  • Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
  • Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
  • Google Workspace, Google Cloud Terms of Service (Workspace), read 2026-10-28, Export at exit: No answer on the document, which ran to 61,537 characters when read on 2026-10-28.
  • Google Workspace, Service Specific Terms, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 69,774 characters when read on 2026-10-28.
  • Google Workspace, Service Specific Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 69,774 characters when read on 2026-10-28.
  • Google Workspace, Service Specific Terms, read 2026-10-28, Training AI on the business's data: Google will not use Customer Data to train or fine-tune any of its generative artificial intelligence models supporting the Google Workspace Generative AI Services without Customer's prior permission or instruction.
  • Google Workspace, Service Specific Terms, read 2026-10-28, Export at exit: No answer on the document, which ran to 69,774 characters when read on 2026-10-28.
  • Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 7,113 characters when read on 2026-10-28.
  • Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 7,113 characters when read on 2026-10-28.
  • Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Training AI on the business's data: Jatheon explicitly does not use Google user data for any of the following purposes: Targeted advertising User advertising of any kind Personalized, interest-based, or retargeted advertising Selling data to data brokers Providing data to information resellers Determining credit-worthiness Lending or financial profiling purposes Creating independent user databases Training machine learning or AI models
  • Jatheon, Jatheon Cloud Product Privacy Policy, read 2026-10-28, Export at exit: No answer on the document, which ran to 7,113 characters when read on 2026-10-28.
  • LeapXpert, Customer Terms of Service, read 2026-10-28, Who owns the business's data: As between us on the one hand, and Customer and any Authorized Users on the other, Customer will own all Customer Data.
  • LeapXpert, Customer Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 39,407 characters when read on 2026-10-28.
  • LeapXpert, Customer Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 39,407 characters when read on 2026-10-28.
  • LeapXpert, Customer Terms of Service, read 2026-10-28, Export at exit: No answer on the document, which ran to 39,407 characters when read on 2026-10-28.
  • MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
  • MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
  • MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
  • MailStore, License Conditions and Terms of Use, commercial versions, read 2026-10-28, Export at exit: No answer on the document, which ran to 10,721 characters when read on 2026-10-28.
  • Microsoft, Microsoft Services Agreement, read 2026-10-12, Who owns the business's data: We don’t claim ownership of Your Content. Your Content remains yours and you are responsible for it.
  • Microsoft, Microsoft Services Agreement, read 2026-10-12, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 132,991 characters when read on 2026-10-12.
  • Microsoft, Microsoft Services Agreement, read 2026-10-12, Training AI on the business's data: No answer on the document, which ran to 132,991 characters when read on 2026-10-12.
  • Microsoft, Microsoft Services Agreement, read 2026-10-12, Export at exit: You should have a regular backup plan as Microsoft won’t be able to retrieve Your Content or Data once your account is closed.
  • Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Who owns the business's data: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
  • Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
  • Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Training AI on the business's data: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
  • Microsoft, Product Terms, Privacy and Security Terms, read 2026-10-08, Export at exit: No answer on the document, which ran to 69,658 characters when read on 2026-10-08.
  • Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Who owns the business's data: The End-User retains all right, title and interest in any End-User Data that you upload or share through the Service.
  • Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 35,269 characters when read on 2026-10-28.
  • Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 35,269 characters when read on 2026-10-28.
  • Pagefreezer, EULA for Intradyn customers, read 2026-10-28, Export at exit: On Termination of Services a request for return of End-User Data must be made no later than the relevant termination date and shall be subject to the relevant data export fees
  • Proofpoint, Product Terms, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 30,881 characters when read on 2026-10-28.
  • Proofpoint, Product Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: Customer hereby authorizes Proofpoint and its subprocessors to collect and process Customer Data and Customer Personal Data to provide the Proofpoint Products in accordance with the Agreement and to use Customer Data and Customer Personal Data in connection with Threat Analytics.
  • Proofpoint, Product Terms, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 30,881 characters when read on 2026-10-28.
  • Proofpoint, Product Terms, read 2026-10-28, Export at exit: Upon termination or expiration of Customer’s license to use the Proofpoint Product, for a period of thirty (30) days after termination or expiration (“Wind Down Period”) subject to payment of a pro-rata fee Customer may continue to access and retrieve its data that has been stored in the Archive product prior to termination.
  • Proofpoint, Customer Agreement, read 2026-10-28, Who owns the business's data: Customer retains all title, intellectual property, and other ownership rights in all Customer Confidential Information, Customer Data, Customer Personal Data, and all data that Customer makes available for processing by the Proofpoint Products.
  • Proofpoint, Customer Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use: Customer hereby authorizes Proofpoint and its subprocessors to collect and process Customer Data and Customer Personal Data to provide the Proofpoint Products in accordance with the Agreement and to use Customer Data and Customer Personal Data in connection with Threat Analytics.
  • Proofpoint, Customer Agreement, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 45,500 characters when read on 2026-10-28.
  • Proofpoint, Customer Agreement, read 2026-10-28, Export at exit: No answer on the document, which ran to 45,500 characters when read on 2026-10-28.
  • Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
  • Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
  • Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
  • Proofpoint, Data Privacy Information Sheet: Proofpoint Automate, read 2026-10-28, Export at exit: No answer on the document, which ran to 5,748 characters when read on 2026-10-28.
  • Proton, Terms of Service, read 2026-10-28, Who owns the business's data: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
  • Proton, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
  • Proton, Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
  • Proton, Terms of Service, read 2026-10-28, Export at exit: No answer on the document, which ran to 47,249 characters when read on 2026-10-28.
  • Smarsh, Services Agreement General Terms, read 2026-10-28, Who owns the business's data: As between Smarsh and Client, Client Data is the sole and exclusive property of Client
  • Smarsh, Services Agreement General Terms, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 36,448 characters when read on 2026-10-28.
  • Smarsh, Services Agreement General Terms, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 36,448 characters when read on 2026-10-28.
  • Smarsh, Services Agreement General Terms, read 2026-10-28, Export at exit: upon request, each party will return to the other or delete the Confidential Information of the other party; provided that if Client requests Smarsh to return Client Data, Client agrees to pay Smarsh’s then-current data extraction and exportation fees plus any hardware costs.
  • Smarsh, Historical Access Agreement, read 2026-10-28, Who owns the business's data: As between Smarsh and Client, Client Data is the sole and exclusive property of Client
  • Smarsh, Historical Access Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 31,736 characters when read on 2026-10-28.
  • Smarsh, Historical Access Agreement, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 31,736 characters when read on 2026-10-28.
  • Smarsh, Historical Access Agreement, read 2026-10-28, Export at exit: provided that if Client requests Smarsh to return Client Data from within Client’s Smarsh Archiving Platform or Professional Archive instance, Client must sign a separate Order Form for such Professional Services and will pay Smarsh’s then-current data extraction and exportation fees plus any hardware costs as specified in such Order Form.
  • Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Who owns the business's data: As between Smarsh and Client, Client Data is the sole and exclusive property of Client
  • Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 38,158 characters when read on 2026-10-28.
  • Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 38,158 characters when read on 2026-10-28.
  • Smarsh, Archiving Platform Services Agreement v4.3, read 2026-10-28, Export at exit: upon request, each party shall return to the other or delete Confidential Information of the other party, provided however, if Client wishes Smarsh to return Client Data, Client agrees to pay Smarsh’s then current data extraction and exportation fees plus any hardware costs.
  • Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Who owns the business's data: 9.2. Data Ownership and Use. Customer retains all rights to Customer-Provided Data.
  • Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 23,716 characters when read on 2026-10-28.
  • Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Training AI on the business's data: Veeam shall not use Customer-Provided Data and shall not permit any third party to use Customer-Provided Data to train any GenAI models without the Customer’s prior explicit consent.
  • Veeam, Veeam Data Cloud Service Agreement, read 2026-10-28, Export at exit: Upon termination, Your regular access to the Services ends, and You will have thirty (30) days to request an assisted data copy, after which all data will be permanently deleted unless retention is required by applicable law.
  • Yahoo, Terms of Service, read 2026-10-28, Who owns the business's data: when you upload, share with or submit content to the Services you retain ownership of any intellectual property rights that you hold in that content
  • Yahoo, Terms of Service, read 2026-10-28, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 105,704 characters when read on 2026-10-28.
  • Yahoo, Terms of Service, read 2026-10-28, Training AI on the business's data: No answer on the document, which ran to 105,704 characters when read on 2026-10-28.
  • Yahoo, Terms of Service, read 2026-10-28, Export at exit: No answer on the document, which ran to 105,704 characters when read on 2026-10-28.
  • Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Who owns the business's data: Wir respektieren Ihre Eigentumsrechte für von Ihnen erstellte oder gespeicherte Inhalte. Sie sind der Eigentümer der von Ihnen erstellten oder gespeicherten Inhalte.
  • Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Vendor keeps aggregated or anonymised use: No answer on the document, which ran to 51,216 characters when read on 2026-10-08.
  • Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Training AI on the business's data: No answer on the document, which ran to 51,216 characters when read on 2026-10-08.
  • Zoho, Terms of Service (German version, Servicebedingungen), read 2026-10-08, Export at exit: Die Kündigung des Benutzerkontos schließt die Verweigerung des Zugriffs auf alle Services, die Löschung der Informationen in Ihrem Benutzerkonto, wie E-Mail-Adresse und Passwort, sowie die Löschung aller Daten in Ihrem Benutzerkonto ein.

Read and excluded

14 named documents fell outside what this board reads once we had read them; their reasons follow. They are tallied, never scored as answers.

Method

Each vendor's own published terms were read through estate-fetch and stored whole (sha256 on every row).

For every document, four questions were answered from the vendor's own words: who owns the business's data, vendor keeps aggregated or anonymised use, training AI on the business's data, export at exit.

Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the document read does not address the question.

A vendor with several documents reads 'varies' where they disagree.

19 vendors, 27 documents.

Where we looked (41)
Cite it or embed it

4 of 19 email archiving software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.

Who owns the business's data, by vendor: the business 15 of 19, not stated 4 of 19 (email archiving software terms, read 28 October 2026).

Vendor keeps aggregated or anonymised use, by vendor: not stated 15 of 19, reserved 4 of 19 (email archiving software terms, read 28 October 2026).

Training AI on the business's data, by vendor: not stated 15 of 19, will not train 4 of 19 (email archiving software terms, read 28 October 2026).

Export at exit, by vendor: not stated 6 of 19, no export promised 5 of 19, a number of days 4 of 19, on request 3 of 19, varies 1 of 19 (email archiving software terms, read 28 October 2026).

Citation: "Email archiving software data terms", updated 2026-10-28, https://sellemailarchivetoai.com/datasets/email-archiving-software-data-terms/.

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4 of 19 email archiving software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Email archiving software data terms, sellemailarchivetoai.com

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